| Q. | Where do I find support for the use of this EA? |
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| Ans. | The EA is very simple and will likely require very little support. You just set the settings as instructed in the PDF instructions and in the video, and let it trade. It will not take a trade every hour. Over time, it may average 1 trade per day or close to that. But there will be times when it goes a couple of days with no trades. It will make a nice little return for you if you just let it do its work without interference.
Other than that, if there is an issue that you just can't find the answer for anywhere else, you can click on the "Contact Us" link. |
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| Q. | How do I contact you with an affiliate related question? |
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| Ans. | You can submit questions not related to the technical use of the EA at the "Contact Us" link in the menu at the top of this page. I will get back to you with an answer as soon as I can. |
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| Q. | During what hours are you available to answer support questions? |
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| Ans. | Support questions will be answered on a fairly consistent basis between 9 AM and 5 PM Eastern U.S. time. The site will also be checked for questions at odd times during the early evening hours. Generally, no questions will be answered after 9 PM. They will have to wait until morning.
In addition, it is recommended that you check the FAQs area. Depending on the circumstances, it is possible that we may not respond to a question if it has already been answered in the FAQs. |
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